800.538.6544


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FAQs

What makes RedCarpetWalls.com different than other vendors?

With over 18 years experience in prepress and digital imaging services, New Vision Imaging is the parent company of this specialty division. Our state-of-the-art equipment and pre-press industry expertise means that we identify and resolve potential problems before production, saving you time and money and achieving the best possible results. All of our work, from production, to custom sizing and prep work for installation, is done in-house, which affords us total control of all phases of production.

How will my banner be packaged?

We take great pride in our final product. This is why we roll every banner on a piece of PVC pipe and wrap it in plastic to make sure that it will arrive smooth and free of creases. Then we ship it in a custom made box. We will never fold a banner. This causes fold marks that will never come out.

How can my order get done in 24 hours when others companies can take over a week?

By operating 2 shifts, most orders approved by 3:00PM are run that night then finished and packaged in the following morning.

How do you keep your pricing competitive?

Because we own our own equipment and don’t deal with middle manufacturers for any phase of production, we are able to keep tight control on our costs, passing the savings on to our customers.

What’s the difference between boards and banners?

Boards are printed on a satin vinyl and mounted to 1/2-inch sturdy ultra board. Banners are printed on a high quality, smooth 15 oz banner material and can be sewn, hemmed and have grommets applied. Both can be sized to your specifications, although 4’ x 8’ is standard sizing.

How long will my banner or board last?

Not only are our inks the highest quality, longest lasting available on the market, Depending on weather conditions, you can expect an outdoor sign to last 1-3 years, and an indoor sign to last indefinitely.

How do I pay for my order?

We accept Visa, Mastercard, American Express and Discover. Because every order is custom, all orders must be paid before we start production.

What if I need help or have a custom order?

Call us anytime at 800-538-6544 ext 2, or send us an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We welcome custom orders, as we are a specialty digital imaging shop.

Can you help me with hanging or displaying my banner or board?

We provide a variety of hardware to display your finsihed product. From lightweight protable stands to professionl pipe and base systems.

When can I expect to receive my finished product?

Files received by New Vision by 9:00 am PST (1:00 p.m. EST) will ship the following day.